How to track my order status?
1) You can track the status of your order by:-
Go to My Account -> Orders History -> View -> Here You will find the Tracking Number + Shipping Company and other details.
2) Also, once your order has been dispatched, you will receive regular status update notifications via Email and SMS with the details of the tracking number and the courier company that is processing your order.
3) You can also track your order from the track order page. In some cases the tracking might not work, you can directly track from the website of our trusted courier partners:
d) Wow Express
e) Ecom Express
What is the estimated delivery time?
*The estimated delivery time for most of the products is between 1-5 Business Days depending on your location. Same city deliveries are generally delivered in 1-2 days. To know the estimated delivery time for specific products please check out their product description.
My order will be shipped in multiple shipments? What does this mean?
We bring you the best Vegan products from homegrown brands across India. Some of these products are made in fresh batches like Tempeh, Spreads, etc. To ensure the best quality and freshness, the products are dispatched from source directly to your home.
Are there any shipping charges applicable to my order?
We know no one likes shipping charges, therefore we offer Free Delivery wherever possible, however due to the perishable nature of our products and cold chain requirements for certain products we have to invest in specialized packaging to ensure the products reach you safely.
Shipping charges start from ₹40 to ₹99 and are mentioned in the product description itself. Also, you can avail of Free Shipping on most of the products if you order above the minimum amount mentioned.
In case of any queries, suggestions, or special delivery requests do reach us at email@example.com or chat with us.
*Covid-19 Impact on Shipping Times:-
Due to unpredictable scenarios & several restrictions owing to Covid-19, there might be some delays depending on your State.